Right of withdrawal

Consumers (Section 13 BGB) who conclude a contract with us outside our business premises (e.g. during an appointment at your home) or exclusively by means of distance communication (e.g. telephone, email, WhatsApp) have a right of withdrawal in accordance with the following instructions. You will also receive these instructions in text form with the contract. Only the German version is legally binding; this translation is provided for information.

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (VL Innovativbau GmbH, Kirchhorster Straße 1, 31688 Nienstädt, Telefon: +49 176 61501641, E-Mail: info@vl-innovativbau.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

(Complete and return this form only if you wish to withdraw from the contract.)

• To VL Innovativbau GmbH, Kirchhorster Straße 1, 31688 Nienstädt, Germany, email: info@vl-innovativbau.de:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.